Privacy Policy

2759606 Alberta Inc. o/a NEX RE ("NEX RE," "we," "us") is committed to protecting your privacy. This policy explains how we collect, use, disclose, and protect personal information in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).

1. Who we are

2759606 Alberta Inc. o/a NEX RE is a real estate brokerage licensed by the Real Estate Council of Alberta (RECA), operating at #310, 3016 5 Ave NE, Calgary, AB T2A 6K4. Phone: 403-909-2722.

2. What information we collect

We may collect the following categories of personal information:

• Contact information: name, email address, phone number, mailing address.
• Transaction information: property preferences, purchase/sale history, offer details, and information required to complete a real estate transaction.
• Financial information: information needed to process commission rebates, including banking details when you elect to receive a rebate by electronic transfer.
• Website usage information: IP address, browser type, pages visited, and time spent on our site (collected via analytics tools).

3. Why we collect it

• To represent you in a real estate transaction as your buyer's or seller's agent.
• To process and pay the buyer rebate at closing.
• To respond to your inquiries and book consultations.
• To send you real estate information and market updates (only with your express consent under CASL).
• To comply with our obligations under RECA's Rules and applicable law (including FINTRAC reporting for large cash transactions).

4. Your consent

We collect personal information only with your knowledge and consent, except where permitted or required by law. When you submit a contact form on our site, you provide express consent for us to contact you regarding your inquiry. You may withdraw consent at any time by contacting us — noting that withdrawal may limit our ability to provide services to you.

5. How we use and share your information

We use your information only for the purposes identified above. We do not sell your personal information. We may share it with:

• Other parties to a real estate transaction (e.g., the seller's brokerage, your lawyer/notary, your mortgage lender) as required to complete the transaction.
• RECA, CREA, or our local real estate board when required by their rules.
• Government authorities when legally required (e.g., FINTRAC).
• Service providers who assist us in operating our website and business, under confidentiality obligations.

6. Data retention

We retain trade records and client files for a minimum of three years from the date of creation, as required by RECA's Real Estate Act Rules. Electronic records are stored securely with access restricted to authorized personnel.

7. Security

We use appropriate technical and organizational safeguards to protect your personal information, including secure access controls, encrypted transmission (HTTPS), and limited internal access on a need-to-know basis.

8. Your rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Withdraw consent (subject to legal and contractual restrictions).
• File a complaint with the Office of the Privacy Commissioner of Canada (OPC) or the Office of the Information and Privacy Commissioner of Alberta (OIPC).

9. Cookies and analytics

Our website uses cookies to improve your experience and to collect aggregate analytics data. You can control cookies through your browser settings. We use privacy-respecting analytics tools that do not share data with third parties for advertising.

10. CASL — Commercial electronic messages

We send commercial email only to recipients who have provided express or implied consent as defined under Canada's Anti-Spam Legislation. Every commercial email we send includes our contact information and a working unsubscribe mechanism.

11. Contact for privacy matters